Returns/Exchanges
Returns are accepted as long as the item is returned at our facility within 7 calendar days (strict) from the date you receive the order. We issue a full store credit with one year validity against returned items. Please be sure to check the list of items not eligible for returns below.
Order Items NOT Eligible for Returns- Lehengas with custom waist size
- Lehengas with tulle netting, length customization, blouse tailoring or any other form of customization
- XXL/Custom size outfits
- Lehengas with stitched blouse
- Custom additonal Items (additional fabrics/trims etc)
- Order item should not have been modified or altered in any manner
- Order item should not look used/worn out in any manner
- Order Item should not be deemed unfit for return by our QC team for any other reason whatsoever.
You need to raise a return request by email. Your invoice has a return address mentioned it. Simply pack your item the way it arrived and ship it back to us with the return address on it. Be sure you have checked if your order item is eligible for return and meets our quality control conditions. You can always get in touch with our customer care team and they will be happy to assist you further.
How do I exchange the outfit for a different size/ outfit?Exchange works exactly like returns (per the return guidelines). We will issue you a store-credit and you can place the order for another size or a different outfit using the store credit.
How can I cancel my order?You can cancel your order within 6 hours of placing your order on the website by mailing us at "orders@6ycollective.com". Cancellations may not be possible after this time period.
Can I get a refund against my return?
You can cancel your order within 6 hours of placing your order on the website by mailing us at "orders@6ycollective.com". Cancellations may not be possible after this time period.
How long does it take to get the refund?
Refund is initiated within 7 days from the order cancellation date.